Effective Date: July 20, 2017
What Types of User Information Does Pillar4 Obtain?
If you are a visitor to Pillar4 Website or a client who registers on the Pillar4 Website (including for free trial), we may obtain the following types of information from you or concerning your computer or device (“Pillar4 Client Information”), which may include information that can itself be used to identify and/or contact you (“Personally Identifiable Information”):
- Email address
- Phone number
- Credit card number
- Billing address
- Visitor site preferences
Pillar4 may also obtain information that may be provided by your browser or mobile device, including:
- Browser information
- Operating system information
- Mobile device information (eg. device identifier, mobile operating system etc.)
- IP address
- Pages accessed
- Time of visit & Time of last visit
- Referring site, Application or Service, the search queries that led you to our Website
If you wish to access certain functions in the Pillar4 blog such as posting comments or registering for a session or a webinars, we may ask you to provide information, including:
- Email address
- Your website
How Do We Use This Information?
We use the Pillar4 visitor/user Information, including Personally Identifiable Information, to register your account, fulfill your requests, understand how you are engaging with Pillar4, communicate with you, determine if you are satisfied with the Service, process billing for Pillar4 Services, and personalize your experience on the Website and the Service.
We may also use Pillar4 User Information to facilitate the delivery of content or advertisements that we believe may be of interest to you, or to communicate with you about new or existing products and services or special offers.
We may use information you voluntarily provide when visiting the Pillar4 blogs to send you e-mail communications, such as information on upcoming sessions or webinars, and to understand how you are engaging with and perceive Pillar4 Services.
Web Beacons: Pillar4 may also collect certain information using Web Beacons. “Web Beacons” are electronic images that may be used on the Website, in the Service or in our email communications. They are used, for example, to count website visits or to tell if an email has been opened and acted upon.
Disclosure and Transfer of Information to Third Parties
Service Providers: Information, including Pillar4 Client Information and any Personally Identifiable Information contained therein, may be shared with certain third-party companies and individuals that help facilitate technical and administrative aspects of the Service (e.g., credit card processing), or perform functions related to the administration of Pillar4 (e.g. hosting services). These third parties perform tasks on our behalf and are contractually obligated not to disclose or use Pillar4 User Information or Client User Data for any other purpose, and to employ adequate security measures to prevent unauthorized access to such data. However, Pillar4 is not responsible in the event that Personally Identifiable Information is disclosed as a result of a breach or security lapse by any such third party.
Email Communications: We may contact you by e-mail or other equivalent electronic communications if you access Pillar4 products or services. By registering or using Pillar4 Services, you specifically consent to the receipt of these e-mail or text message communications.
How We Protect Your Personal Information
Pillar4 has implemented reasonable security mechanisms to protect Pillar4 Client Information and Client User Data that is maintained on Pillar4 servers from loss, misuse and unauthorized access, disclosure, alteration and destruction. Examples of these security mechanisms include limited and password-protected access, high security public/private keys and SSL encryption to protect transmission of data.
However, please keep in mind that no security system is impenetrable. It may be possible for third parties to intercept or access Pillar4 Client Information in spite of these measures. Pillar4 cannot guarantee the security of your information and cannot be held responsible for unauthorized access to Pillar4 client accounts.
Business Transfers: If Pillar4 were acquired, or in the unlikely event that Pillar4 goes out of business, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of Pillar4 may continue to use your personal information as set forth in this policy.
How to Contact Us
We will use reasonable efforts to respond promptly, within 10-20 business days, to requests, questions or concerns you may have regarding access to Personally Identifiable Information about you that we have collected. We may contact you for follow up information.